Richard Millington is speaking at DevRelCon London 2023

Author

The countdown is on to DevRelCon London 2023! Back in London for the first time since 2019, this year’s event is made up of two days of talks, discussion sessions, networking, and socialising. Among other topics, we’ll be covering developer education, DevRel in a downturn, community data and operations, core skills, DevRel for web3, and more. 

Join us to learn, share, and hang out with your fellow DevRel professionals from across the world. And to give you a taste of what’s on offer, here’s the first of our quick fire speaker interviews.

About Richard

Speaker: Richard Millington 

Company: Feverbee

Position: Founder

Talk title: Solving community mysteries with data

Richard Millington is the founder of FeverBee and author of ‘Build Your Community’. Over the past 13 years, Richard has helped 310+ organisations, including Apple, Facebook, Microsoft, Google, The World Bank, and SAP use powerful psychology to build thriving communities. Through his community management academy, he has also trained 1250 of the world’s top community pros. 

About Richard’s talk

Tell us about the talk that you are planning to give at DevRelCon London 2023 

So, my talk at DevRelCon London 2023 is going to be about data. I think data is one of those amazing assets that every community has, but no one uses as effectively as they could do. We’re going to talk about how you can solve some of the biggest mysteries in your community with data. We’ll look at how you can optimise every single thing you do, using the data that your community already has today

If we get this right, we can all build a process to systematically improve our community over time. What we’ve seen with the work we’ve done in the past, and the results we’ve achieved with our clients, is that when this goes well, it is an absolute game-changer.

Why should people attend your talk? What should they expect to take away from it?

I think the first thing is that data is an amazing asset. It should guide you to everything you’re doing in your community, so that makes this talk valuable. Anyone who attends this talk will leave with a couple of frameworks that they can use immediately to figure out what activities they should spend more time on, what activities they should spend less time on, and where they should experiment and tweak different things. 

I think another of the key messages in this talk is how we dig deeper. At the surface level, data really isn’t that interesting. If a metric goes up or down, so what? If a metric that you’re tracking goes up or down, most people don’t know what to do with that. They will put it in a report and send it to their boss, hoping it is what he or she is looking for. 

We’re going to go deeper. We’re going to explain why it went up or down, and then what you should do as a result. I think once we have that process in place to improve the community over, and over, and over again. 

What are you most looking forward to at this year’s DevRelCon London event?

I’m so excited about it, it’s the first time I’ve been to a DevRelCon event. I think the reputation alone is what makes it worth attending. I know people that fly from the USA and across Europe just to attend this event, and I think that’s incredible. So, I’m really looking forward to attending for the first time, meeting a lot of people I’ve never met before. If you want to attend the premier developer event, I think this is the place to be.  

Join us at DevRelCon London this September

To secure your space to hear Richard’s talk and more, get your ticket today. You can also become a sponsor of the event to reach the unique DevRelCon audience; get in touch.

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